The location was fantastic, just a 5-minute walk from a popular attraction, and the service was friendly with convenient on-site parking available.

Greatly enjoyed Otaru, the hotel was newly remodelled near to attractions. Staff were professional and exceptionally kind, rooms were neat and equipped with movie channels, Apple TV. The design was unique. Booked the property for its unbeatable and excellent location very close to Otaru, tourist area and the canal and shopping street.

the staff has always been very helpful, and the facilities were quite comfortable.

This hotel offers great value for money with its affordable prices and attention to detail. The room ambience is really nice, with a pretty color scheme and attractive design. I particularly loved the small balcony that came with the spacious loft room. The hotel's location is also perfect, being near all the tourist spots, the canal, and the rail station. It's so convenient to have everything close by.

All in all, everything was just fine.

The staff is always super helpful, and the facilities are comfortable 🌟. They've got private parking on site, which is really convenient. Overall, the service here is top-notch!

Great room ambience. Stunning design and colors. Amazing bar with innovative cocktails. Free wine tasting in the afternoon. Helpful and friendly staff. High-class breakfast. Relaxing location by the water.

Can't think of anything.

The breakfast here had a ton of options, you could choose from all kinds of food and drinks, like coffee and tea. the rooms were really nice and super clean, and the beds were comfy 😊.

Great location near the canal for enjoying river and sea views, plus shopping options, with friendly service.

I had a very good stay at this hotel in Otaru. The room was spotless and had a small balcony, which was a nice touch. The staff were friendly and provided great service. The location of the hotel was perfect, as it was within easy walking distance to the canal and other tourist areas. Plus, the breakfast offered was delicious and a great way to start the day.

Everything was ok and there was nothing that I believe could be improved.

The hotel offered complimentary wine tasting every afternoon, which was a great way to relax after a day of exploring the city. the bar was definitely a highlight of the stay, with creative and delicious cocktails. the location was perfect with just a short walk to the scenic canal and nearby shopping areas.

The breakfast was a bit of a letdown, with mediocre food options and the English-style afternoon tea style fell short. Nevertheless, the tasty cocktails and wine tastings in the afternoon more than made up for it.

I really enjoyed my stay at this hotel. The location is amazing, just a short walk from the canal, sushi street, and the bus terminal. The staff were friendly and welcoming. The room was clean and cozy. Breakfast was delicious and they even accommodated my special request. a great experience.

Can't fault anything about it.

I had a great time staying at this hotel in Otaru. The location was fantastic as it was easy to access all the popular tourist attractions and sightseeing spots. I loved how close it was to the canal, which made for lovely evening walks. The staff provided excellent service and the basic amenities in the room were just what I needed. The rooms were spacious and even had a small balcony, which was a nice touch. Additionally, the breakfast was delicious and I enjoyed the high tea style setup. this hotel provided great value for money.

No major issues, everything was satisfactory.

From the moment we arrived, we were impressed with the fascinating vibe of this hotel. Our spacious loft room was beautifully decorated and equipped with all comforts, including a lovely balcony to enjoy a breath of fresh air. The staff was friendly and welcoming, and the free wine tasting happy hour was a nice touch. Moreover, the hotel's central location made it easy to explore the nearby canal and shopping streets.

The TV in the room only worked with Apple phones, which was a bit inconvenient for those with non-Apple devices.

Great location, close to the canal and within walking distance of attractions and restaurants. The breakfast, although small portions, had a lovely tiered set and came with free-flow scones and coffee. The room was spotless and had a beautifully decorated loft design. Plus, the complimentary wine was a nice touch.

The room was very small and lacked seating for more than one person. The television was an Apple TV, which was inconvenient for those without an Apple phone.